FAQ

For any tacking number that was not received please email us with your Name, Order Number, and Email via our Contact Page

Return policy

Due to items touching the skin no returns are provided. However a full refund may be provided if customer did not receive their order or item arrived damaged.

Please review FAQ page for any further questions.

Fraudulent orders

Any orders that are fraudulent or appears to be fraudulent will be canceled.

Processing

All orders will take 1-3 business days to process before the order is shipped out in the mail.

Jewelry Care & Cleaning

We recommend to not get jewelry wet, if the action is made constantly the item will fade in color.

Avoid direct and prolonged contact with any liquid. Perfume, water, lotions should not be used constantly around jewelry.

Items can tangle or scratch when combined with other accessories.

Baby wipes are safe for cleaning of accessories instead of jewelry cleaners and tarnish removers.

Shipping & Tracking numbers

Domestic orders

USPS Priority

USPS Priority Mail Express

USPS First Class Package

USPS First Class Mail

UPS Ground

UPS Standard

International orders

DHL Express

A label or tracking number will be provided within 1-3 business days. Each order comes with a tracking number that is sent through the email address provided with your purchase. Once the order is finished processing a confirmation and tracking number will be sent.

Safety

We are taking all safety precautions to make sure all orders are fulfilled in a safe environment.

Due to COVID-19 shipments may be delayed.

Handling time will remain 1-3 business days.