FAQ
Return policy
Due to items touching the skin no returns are provided. However a full refund may be provided if customer did not receive their order or item arrived damaged.
Please review FAQ page for any further questions.
Fraudulent orders
Any orders that are fraudulent or appears to be fraudulent will be canceled.
Processing
All orders will take 1-3 business days to process before the order is shipped out in the mail.
Jewelry Care & Cleaning
We recommend to not get jewelry wet, if the action is made constantly the item will fade in color.
Avoid direct and prolonged contact with any liquid. Perfume, water, lotions should not be used constantly around jewelry.
Items can tangle or scratch when combined with other accessories.
Baby wipes are safe for cleaning of accessories instead of jewelry cleaners and tarnish removers.
Shipping & Tracking numbers
Domestic orders
USPS Priority
USPS Priority Mail Express
USPS First Class Package
USPS First Class Mail
UPS Ground
UPS Standard
International orders
DHL Express
A label or tracking number will be provided within 1-3 business days. Each order comes with a tracking number that is sent through the email address provided with your purchase. Once the order is finished processing a confirmation and tracking number will be sent.
Safety
We are taking all safety precautions to make sure all orders are fulfilled in a safe environment.
Due to COVID-19 shipments may be delayed.
Handling time will remain 1-3 business days.